About

Chetan Prakash Singh is a Senior Engineering Manager with over 12 years of experience in software engineering and architecture, including design, development, product launch, and maintenance of award-winning large-scale distributed enterprise systems and software. He is currently leading an interdisciplinary team of 50+ members responsible for building AI products in the domain of Customer Engagement and Mobility. Chetan has a proven track record of leading engineering teams practicing various flavors of Agile, including SAFe, SCRUM, XP, and KANBAN, according to the need. He possesses strong communication and collaboration skills critical to building relationships and driving clarity, resolving conflict, and inspiring commitment. Chetan is passionate about talent development and fosters the culture of constant learning, practicing engineering excellence to ensure best-in-class product development. He has built the AI practice for the enterprise by attracting the right talent and shaping the AI and intelligent automation landscape for one of the Fortune 100 companies. Chetan has driven a significant and sizable savings to the tune of $3 million through digitization and reengineering of business operations. He has launched and shaped an industry-first product offering Rescue As A Service, revolutionizing a niche segment of transportation business in the North American region. Chetan has enabled AORs into not just achieving but surpassing its defined goals of growth (market penetration and profitability), day zero partner launch, and above enterprise average NPS. He has also been involved in architecting and engineering the company's API platform, acting as the backbone for app integration, asset discoverability, and reusability. Chetan holds a Master of Technology in Software Engineering from Birla Institute of Technology and Science, Pilani, a PGP in Artificial Intelligence from The University of Texas at Austin, and a Bachelor of Technology in Computer Science and Engineering from Neotia Institute of Technology, Management, and Science (formerly ITME). He has expertise in AI, NLP, ML, Java, integration, AWS, SQL, Azure, DevOps, and web development. Chetan is a growth mindset leader who believes in people-centric BICEP principles for building and nurturing his team.